Come join fellow ZDNet blogger and world-famous CRM analyst and guru, Paul Greenberg, and me for an informal IT failures chat in Boston. Paul and I are taking the IT failures discussion into the real world for an old-fashioned town hall get together.

There's no cost and you'll meet other folks interested in why so many IT projects are troubled. This interactive, unconference-style session will be fun and informative; Paul will serve as discussion initiator to kick things off. It's not going to be lecture, but rather an interesting and engaged discussion among friends.

Topic: IT Failures Town Hall: Lessons to be learned so you can stay off the list

Session description: As the economy worsens, many organizations have higher expectations, and less tolerance, for failed projects. We'll discuss strategies for reducing failures, increasing project success rates, while demonstrating higher project value. Most of all, we plan to have a great time!

 
Paul Greenberg

About Paul Greenberg: In addition to being the author of the best-selling CRM at the Speed of Light: Essential Customer Strategies for the 21st Century, Paul is President of The 56 Group, LLC, a customer strategy consulting firm, focused on cutting edge CRM strategic services and a founding partner of the CRM training company, BPT Partners, LLC, a training and consulting venture composed of a number of CRM luminaries that has quickly become the certification authority for the CRM industry. His book been called "the bible of the CRM industry" and is used by more than 70 universities as a primary text.

Date and time: Wednesday, January 7, 2008 from 8:00-9:30 AM

Cost: Free. Just bring your friendly self!

Dress: Come as you are

Registration: Everyone is welcome to attend, but please register in advance by signing up.

Location: Computer Associates, located at 100 Staples Drive, in Framingham.
Map and directions

We're grateful to CA for hosting this gathering and to Blanc and Otus Public Relations for helping us organize it! Thanks guys, we really appreciate it.

Despite improvements in software and IT processes, approximately 30-70% of IT projects fail. They are late, over budget, or don't meet planned requirements.  Attempts to rectify failing projects are often directed at improving processes.  While this can help, it does not address the root causes of failure, and therefore the fundamental reasons for failure remain. 

In this paper, we examine the roots of IT project failure, which live in the gap that exists between the business strategists who define the project and the technology organization that implements it.

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